Professional Development Publications
Library Staff Support Issues

Library Support Staff Issues Bibliography

COLT: Council on Library/Media Technicians, Library Paraprofessionals: a Bibliography

"ACRL Task Force Recommends Increased Paraprofessional Participation."
      Library Mosaics, (Mar/Apr 1991):6-7.

Afes, Van B., and Virginia Lingle. "Health Sciences Library Technicians."
      Library Mosaics, v.3 (Mar/Apr 1992):6

ALA Committee on Education's Task Force. "Criteria for Programs to Prepare Library Technical Assistants."
      (July 1997). http://lib-www.ucr.edu/COLT/alaedu.html

"ALCTS Role of the Professional in Academic Research Technical Services Departments Discussion Group."
      Library Acquisitions, v. 20 (Fall 1996):377-390.

Anderson, Byron. "Impact of new library technology on training paraprofessional staff."
      The Reference Librarian, no 39 (‘93) p.21-9.

Andrew, Judith. "Mary Kalnin and the LIBSUP-L."
      Library Mosaics, (Jul/Aug 1994):8-11.

Andrew, V.L., and C.M. Kelly. "Changing Staffing Patterns in Technical Services Since the 1970's: A Study in Change."
Journal of Library Administration, v.9, n.1 (1988):55-68

Annis, Rhonda. "Business Information That Informs the Business: Support Staff Responsibilites at the Wausau Insurance Companies Library."
      Library Mosaics, v.5 (Mar 1 1994):12

Barkume, Megan. "Library Technicians."
      1998-99 Occupational Outlook Handbook.
      http://stats.bls.gov/oco/ocos113.htm#nature.

Barron, Margaret R. "Creating the Paraprofessional Image."
      Library Mosaics, v.4 (Mar/Apr 1993):12

______, and K. Slade. "A Position Paper on Skill Certification for Library/Media Support Staff."
      Council on Library/Media Technicians.
      http://lib-www.ucr.edu/COLT/coltcert.html.

Beales, Karen. "Non-Professional Information and Training."
      Education for Information, v. 7, n. 1 (Mar 1989):29-41

Beihl, Renee. "Cross training and technical services: bridging the gap."
      Colorado Libraries. v. 21 (Fall ‘95) p. 52-53.

Berger, Marshall A. "Technology brings challenges and opportunities for support staff."
      American Libraries. v.. 28 (Mar. ‘97) p. 30-31.

Berry, J.N. "The Other Librarians': Our Neglect of Their Needs and Careers Is Simply Unjust!."
      Library Journal, v. 114 (July 1989):4

______. "'Professional' Is Only a Label."
      Library Journal, v. 120, n. 12 (July 1995):6

Beveridge, Mary, William K. Black, and Barbara E. Weeg. "Cooperative Stateside Staff Development--Opportunities for Support Personnel."
      Library Mosaics, v. 5 (Nov/Dec 1994):12

Bevis, Mary D. and Sonja L. McAbee. "NOTIS as an Impetus for Change in Technical Services Departmental Staffing."
      Technical Services Quarterly, v. 12, n. 2 (1994):29-43.

Billings, Carol D., and Betty Kern. "Sources of Satisfaction and Dissatisfaction Among Library Paraprofessionals: A Study Based on Fifty Interviews."
      Louisiana Library Association Bulletin, v. 52 (Spring 1990):171-178.

Bossin, Kerry. "Are you learning as much as you can? The personal dynamics of networking for library support staff."
      Library Mosaics. v. 2 (Jan/Feb. ‘91) p. 12-13.

Boyce, Judith I. "Continuing Education for Paraprofessionals."
      Louisiana Library Association Bulletin, v. 52 (Spring 1990):179-184.

Brown, Donald. "New Technologies in Music Libraries. (Their Impact on Support Staff.)"
      Library Mosaics, v. 6 (May/Jun 1995):13.

"Career Development : Defining the ‘Issues of the Nineties'."
      Library Journal (July 1989):52-55.

Carvosso, Elizabeth. "Library Technicians and Serials Management: Training and Practice in Australia."
      Australian and New Zealand Journal of Serials Librarianship, v. 4, n. 1 (1993):17.

Cherrett, Carolyn. "Library Technician Skills Transfer."
      The Australian Library Journal, v. 41 (Aug 1 1992):231.

Chervinko, James S. "The Changing State of Original Cataloging: Who's Going to Do It Now?"
      Illinois Libraries, v. 74, n. 6 (Dec 1992):493-495.

Corrall, Sheila. "Staff Development--Whose Responsibility?"
      Library Manager, Issue 9, Jul/Aug 1995.

Creth, S.D. "Staff Development: Where Do We Go From Here?"
      Library Administration and Management, (Summer 1990):131-132.

Deeney, Kay, and Louise M. Darling. "The Role of Paraprofessionals at the Reference Desk."
      Bulletin of the Medical Library Association, v. 78 (April 1990):191-193.

Dumars, Denise. "Support Staff in Public Library Reference Services."
      Library Mosaics, v. 4 (May/Jun 1993):12.

Dyckman, A. Ann. "Library Assistants in the Year 2000."
      Journal of Library Administration, v. 17, n. 1 (1992):77-90.

Eskoz, Patricia A. "The Catalog Librarian--Change or Status Quo? Results of a Survey of Academic Libraries."
      Library Resources and Technical Services, v. 34, n. 3 (July 1990):380-92.

Eastabrook, Leigh S., Lisa Mason, and Sara Suelflow "Managing the Work of Support Staff."
      Library Trends, v. 41 ( Fall 1992):231-249.

Fatzer, Jill B. "Paraprofessionals in the Academic Library : An Administrator's View."
      Louisiana Library Association Bulletin, v. 52 (Spring 1990):159-162.

Fehlman, Sheila, and Dhani Verma. "Support Staff and Paraprofessionals in Online Catalog Management."
      Library Mosaics, v. 4 (Nov/Dec 1993):20.

Feld, Paulette. "Meeting the realities of the 21st century."
      Library Mosaics. v.8 (Sept/Oct. ‘97) p. 20-1.

Few, John. "Current Education Programs for Library Media Technicians."
      Library Mosaics, v. 1 (May/June 1990):8-10.

Final Report of the ALCTS Task Force on Meeting the Continuing Needs of Paraprofessionals Report.
      Association for Library Collections & Technical Services (ALCTS) Education and Training Policies. http://www.ala.org/alcts/publications/educ/paraprof.html

Fitch, Donna K. "Job Satisfaction Among Library Support Staff in Alabama Academic Libraries."
      College & Research Libraries, v.51 (July 1990):313-320.

Flowers, Kay. "The Maturing Worker in Technical Services."
      Journal of Library Administration, v. 18 (1993):145.

Galey, Minaruth. "Professional Growth and Certification."
      Library Mosaics, v.2 (Nov/Dec 1991):12-13.

Gillen, Ed. "Milestones of the Library Support Staff Movement."
      LIBSUP-L, (June 1995), [http://rodent.lib.rochester.edu//SSP/overview/mileston.htm].

______. "To Live and Die an LA: Career Paths and Professional Developments of the Library Assistant."
      Journal of Education for Library and Information, v. 36 (Winter 1995):5.

______. "What Defines a Professional? A Library Support Staff Point of View,"
      Library Personnel News, v. 8 (November 1994):5-6.

Gilmont, Susan R., "Do Crabs Have Favorite Colors? A Look at Reference Service at a Small Library,"
      OLA (Oregon Library Association) Quarterly, v. 3, n. 1 (Spring 1997). (Reprinted with permission of Library Mosaics.) http://www.open.org/ola/quarterly/olaquar3-1/gilmont.html

Goulding, Anne. Managing change for library support staff.
      Ashgate Publishing Co., 1996 [ISBN: 1-8597-2249-0]

Grealy, Deborah, et al. "Staff Development and Training in College and University Libraries: The Penrose Perspective."
      Library Administration & Management, v. 10, n. 4 (Fall 1996):204-209.

Greiner, Joy. "Non-M.L.S. Professionals in the Library."
      Public Libraries, v. 29 (Jul/Aug 1990):209-214.

Hale, Noreen. "ACRL Supports Teleconferences for Library Assistants."
      College & Research Libraries News, v. 56 (July 1 1995):452.

Halstead, Deborah D. and Dana M. Neeley. "The Importance of the Library Technician: Training, Opportunities for Growth, and Respect for a Job Well Done Should be Available to Every Library Technician."
      Library Journal, v. 115 (March 1990):62-63.

______., and JoAnn Van Schaik. "The Library Technician in an Academic Medical Library."
      Library Mosaics, v. 3 (Mar l 1992):10.

Hannah, Karen H. "Library Technicians: Their Use and Training in North America (A Select Bibliography.)" Glen Ellyn, IL, College of DuPage, December 1991.

Hastings, Ron. "Almost Professional'? Librarians, Paraprofessionals and Role Blurring in the Academic Library."
      The Olive Tree: A Library and Information Sciences Electronic Journal.

Hawcroft, Roger. "Will the real ‘librarian' please step forward?"
      NetNexus, n. 3 (May 1997) http://www.ntu.edu.au/library/netnexus/ltmar97.html

Heim, Kathleen, and Debbie Wolcott. "Staff Utilization in Libraries."
      Louisiana Library Association Bulletin, v. 52 (Spring 1990):149-158.

Hiebing, Dottie. "Current Trends in the Continuing Education and Training of Reference Staff."
      The Reference Librarian, v. 30 (1990):5-15.

Houston, Julianne, and Jody Orahood. "We Are All Professionals."
      Library Mosaics, v. 1 (Jan/Feb 1990):8-11.

Huling, Nancy. "Paraprofessionals at the Reference Desk: Not ‘Whether', but ‘How'"
      Alki: WLA Journal, v. 12, n. 2 (July 1996):19-20. http://rodent.lib.rochester.edu/ssp.overview/parasref.html

Ihrig, Carol S. "Support staff leadership ideas." Library Mosaics. v. 5 (July/Aug. ‘94) p. 21.

Infield, Neil. "What's in A Name?"
      Library Manager, Issue 4 (Feb 1995).

Intner, Sheila S. "The Education of Copy Catalogers."
      Technicalities, v. 11 (March 1991):4-7.

Jahoda, Gerald, and Frank Bonney. "The Use of Paraprofessionals in Public Libraries for Answering Reference Queries."
      RQ, v. 29 (Spring 1990):328-331.

Jewell, Carol H. "Library Support Staff and Paraprofessionals: A Bibliography.:
      Library Mosaics, v. 4 (Jul/Aug 1993):12-14.

Johnson, Carol P. "The Changing Nature of Jobs: A Paraprofessional Time Series."
      College & Research Libraries, v. 57, n. 1 (January 1996):59-67.

Johnson, Ian M. "The Development of Library Technicians: A Review of Experience in Selected Countries."
      IFLA Journal, v. 17, n. 3 (1991):256.

Johnson, Peggy. "Managing Changing Roles: Professional and Paraprofessional Staff in Libraries."
      Journal of Library Administration. V. 22, n. 2/3 (1996):79.

Kemp, Jan H. "Reevaluating support staff positions."
      Library Administration and Management. v. 9 (Winter ‘95) p. 37-43.

Kutzik, Jennifer S. "Bridging the gap."
      Colorado Libraries. v. 22 (Fall ‘96) p. 47-8.

Leonhardt, Thomas Wilburn. "Keys to success for library paraprofessionals and support staff."
      Library Administration and Management. v. 10 (Fall ‘96) p. 214-19.

"Librarian and support staff roles need clearer definition."
      Library Personnel News. v. 9 (Sept/Oct. ‘95) p. 3-4.

Oberg, Larry. "Library support staff deployment and utilization: achieving clarity in an age of change."
      The Journal of Academic Librarianship. v. 23 (Jan. ‘97) p. 42-3.

Oberg, Larry. "The emergence of the paraprofessional in academic libraries."
       College and Research Libraries. v. 53 (Mar. ‘92) p. 99-112.

Rodgers, Terry. The Library Paraprofessional: notes from the underground.
      NC: McFarland & Company, Inc., 1996 [ISBN: 0-7864-0222-9]

Ross, John B. "Defining the divide: causes of friction between librarians and computer support staff."
      The Journal of Academic Librarianship. v. 23 (Mar. ‘97) p. 132-33.

Soaring to Excellence teleconference, Coping in the workplace. Prod. Audio, Radio & Television Services. Videocassette. College of DuPage, 1996.

Soaring to Excellence teleconference, Support staff, invisible people ; a mosaic of library issues : where do you fit in?. Prod. Audio, Radio & Television Services. Videocassette. College of DuPage, 1996.

Soaring to Excellence teleconference, Techno-stress, techno-lust, techno-babble. Prod. Audio, Radio & Television Services. Videocassette. College of DuPage, 1998.

Soaring to Excellence teleconference, You and your job: body, mind, and spirit. Prod. Audio, Radio & Television Services. Videocassette. College of DuPage, 1997.

St. Lifer, Evan. "We are the library!" Support staff speak out.
      Library Journal. v. 120 (Nov. 1 ‘95) p. 30-4.

Weaver-Meyers, Patricia L. "Plateauing and other career challenges for professionals and support staff."
      Library Administration and Management, v. 9 (Winter ‘95) p. 12-30.

Timberlake, Phoebe, "Louisiana libraries and the role of the paraprofessional."
      LLA Bulletin. v. 52 (Spring ‘90) p. 163-71.

"Who's who: the changing roles of librarians and support staff."
      Library Personnel News. v. 8 (Nov/Dec. ‘94) p. 1-4.